PAYMENT POLICY

We accept Visa, Mastercard, Discover, and American Express.  Please call us at 706-850-8226 if you need to pay over the phone or have questions.  We are happy to help! 

GIFT WRAP

We love love love to wrap!  We offer FREE gift wrapping on all orders, so just check the box before check our and we will make it look super spiffy! Let us know if you have any other details we should know, in the notes form at checkout.

SHIPPING POLICY

We typically are able to ship out orders within 48 hours* after we receive them.  We are a small shop and do our best to get each order out as quickly as possible! 

*During high times (Easter, Holidays...2020), this timeframe may be subject to change.

Shipping Rates

-We have a flat rate of $10 for all deliveries in the USA (Within the 48 contiguous United States) 

-We offer FREE standard shipping on domestic orders of $150+ with the 48 contiguous states, excluding Hawaii and Alaska.

-If you need an order to be overnighted please call our shop at 470-355-8305 and we can see what our options are.

International shipping

Unfortunately, we are not able to ship internationally, Alaska or Hawaii, at this time.  Please visit www.treehousekidandcraft.com for international shipments.

*All trackable orders that have been delivered are deemed delivered and TREEHOUSE kid and craft is not liable for the order, it is the responsibility of the customer.  

FREE in store pick up for DECATUR, GA customers

We offer free in-store pickup for orders that you wish to pick up at the Decatur, GA location.  Select IN STORE PICKUP for your shipping option.  

Our shop is located at:

533 W Howard Ave, Suite A
Decatur, GA 30030

Our website operates from the Decatur shop.  If you live in Athens and would like to pick up something from the Athens shop, visit their website

RETURN POLICY

Website Returns

If for any reason you are not satisfied with a purchase from our online store you can return it within 30 days of the original purchase date.  Items must be resalable, un-opened, and in resalable condition. All returns must be requested within 7 days of the receipt of your order. Please email us at atlanta@treehousekidandcraft.com and we can help you with your return. 

ONce the Items are received , we will issue a refund, less shipping charges.  So sorry, but we’re a really small shop and unable to refund shipping charges at this time. 

In-Store Returns

Item(s) must be unopened and in resalable condition for a refund.  All returns must be made within 7 days of the original purchase for a FULL REFUND in the original payment.  Returns made after 7 days, have 30 days to make a return for STORE CREDIT. Please bring your receipt!

Damages & Defective Items

All damaged or defective item claims must be made within 7 days of receiving your order.

Sales Tax

Sales tax is applicable to all orders shipped within Georgia and varies based on where you live.